Frequently Asked Questions
How to choose the most suitable testing machine?
Our professional team will provide the best recommendations based on your specific testing requirements and specifications.
What's the delivery timeframe?
We typically maintain factory stock. For custom orders, delivery is 15-20 working days after deposit receipt. Urgent requests can be accommodated.
Do you accept customization services?
Yes, we offer both standard and customized machines tailored to your specific requirements.
Can we visit your factory before ordering?
We warmly welcome factory visits and can assist with hotel arrangements and airport pickup.
Do you have customers in our country?
Our testing machines are sold to over 26 countries worldwide, including USA, Canada, Russia, UK, Italy, Germany, and many others.
What is your warranty policy?
Standard warranty is one year, including technical support and replacement parts. On-site engineer support available when necessary.
How is the machine packed for transportation?
Machines are packed in standard export wooden boxes to ensure safe transportation by sea or air.
What is the order process?
Inquiry → Quotation → Communication → Order Confirmation → Deposit Payment → Production → Testing & Debugging → Balance Payment → Packing → Delivery → Customer Receiving → After-Sales Service
How to install and use the product?
Products include comprehensive English operating instructions and installation videos.
About Dongguan Zhongli Instrument Technology Co., Ltd.
Located in Dongguan, Guangdong, China, we are a technology company specializing in the development, research, production, and sales of testing equipment.
Our company features:
- Highly professional, experienced, and innovative R&D team
- Skilled production team with precision manufacturing capabilities
- Advanced technology, stable quality, competitive pricing
- Comprehensive after-sales service including 24-hour technical support
We provide complete laboratory solutions including design, planning, renovation, equipment selection, installation, training, maintenance, and certification technology services.
Service Commitment: Two-year free maintenance for all equipment, lifetime maintenance support. Contact us for consultation and discussion!
